FAQs

We provide a range of training services both open courses and in-house for organisations and individuals.

These include:

• Disability Awareness Training
• Disability Awareness Workshops
• Online Disability Awareness Training
• Mediation Skills Training
• Mediation Foundation Training

If you are interested in any of our training or would like to know how we can tailor our training to meet your needs, please schedule a training consultation to speak with one of our trainers.

Throughout all of our training is the main theme of effective communication. Effective communication is important in all walks of life including both disputes, disability and mediation.

In relation to disability specific training – Our training will equip delegates with the acceptable phraseology and ways in which they should communicate with people who have disabilities. It is also designed to provide the most up to date information in regard to legislation, disability models and support top tips. Both of these key benefits will enable your colleagues and employees to feel comfortable and competent when they are supporting anyone with disabilities regardless of whether they are customers or fellow colleagues.

In relation to mediation specific training – All of our mediation training services will enable delegates to manage conflict and disputes both within the workplace and personally but also if they choose to become a mediator. Our training includes a large amount of skills practice so that delegates can witness the skills being used first-hand.

All of our training and workshops can be tailored to suit the needs of delegates, however all of the content within our training sessions are delivered in a flexible way which allows us to open up dialogue in such a way that enables discussion. If you have further questions or are not sure please schedule a free training consultation.

This is dependent on what workshop or training you wish to attend or have delivered. The short answer is yes we can reduce the size of a group or if need be add extra numbers in, but we will always explore the needs of any groups before the training takes place.

All of our trainers and workshop leaders keep up to date with all of the latest trends, information and updates. They also have a great deal of pride about their on-going development by continually attending training themselves, seminars etc.

All of our trainers and workshop leaders keep up to date with all of the latest trends, information and updates. They also have a great deal of pride about their on-going development by continually attending training themselves, seminars etc.